These variables are available throughout the Dashboard but most notably found when editing or creating a Message Template.
ALL_ATTENDEES
A comma separated list of all roster attendees
ATTENDEE_FIRST
Roster attendee’s first name
ATTENDEE_ID
Roster attendee’s ID
ATTENDEE_LAST
Roster attendee’s last name
BOOKABLE_NAME
The name of the appointment type
CANCEL_LINK
A quicklink to cancel the appointment
CONFIRMATION_CODE
A unique identifier for reservation
CUSTOMER_EMAIL
Customer’s email
CUSTOMER_ENDDATE
The date that your reservation ends, without the time, in customer timezone
CUSTOMER_ENDDATE_TIME
The date and time the appointment ends (YYYY-MM-DD HH:mm:ss) in customer timezone
CUSTOMER_FIRST
Customer’s first name
CUSTOMER_LAST
Customer’s last name
CUSTOMER_LOGIN
A dynamic link to the customer’s login site.
CUSTOMER_SELECTED_RESOURCES
A comma separated list of all resource names that are associated with the bookable via a manually selected requirement group
CUSTOMER_STARTDATE
The date that your reservation begins, without the time, in customer timezone
CUSTOMER_STARTDATE_TIME
The date and time the appointment starts (YYYY-MM-DD HH:mm:ss) in customer timezone
CUSTOMER_TIME_ZONE
The timezone of the customer in which the appointment is scheduled
CUSTOM_RESOURCES
The names of the bookable’s custom resources that the user selected
DASHBOARD_URL
A link to the dashboard
DIRECTBOOKING_LINK
A quicklink to the directbooking page for the bookable associated with the reservation
END_DATE
The date that your reservation ends, without the time, in provider timezone
END_DATE_AND_TIME
The date and time the appointment ends (YYYY-MM-DD HH:mm:ss) in provider timezone
FORM_RESPONSES / FORM_RESPONSES{Q:A}
Returns all questions and answers from a reservation’s form responses member in a list.
FORM_RESPONSES{Q}
Returns all questions from a reservation’s form responses member in a list.
FORM_RESPONSES{A}
Returns all answers from a reservation’s form responses member in a list.
FORM_RESPONSES{Q:A,slug}
Given a specific question slug, returns the associated question and answer from the reservation’s form responses member.
FORM_RESPONSES{Q,slug}
Given a specific question slug, returns the associated question from the reservation’s form responses member.
FORM_RESPONSES{A,slug}
Given a specific question slug, returns the associated answer from the reservation’s form responses member.
ICS_LINK
A link to an .ics (icalendar) file for the event
MAGIC_LINK
A link that allows a user special access to the dashboard
MARKETPLACE_NAME
The name of the marketplace the reservation was made on
NUMBER_OF_SEATS
The number people the reservation is for (if this option is enabled)
PAYMENT_INFO
Payment information that includes transaction amount, date, Client IP and mode of payment
PROVIDER_ADDRESS
The address of the appointment provider
PROVIDER_EMAIL
The email of the appointment provider
PROVIDER_LOGO
Booking site logo of the provider the reservation was made on
PROVIDER_NAME
The name of the appointment provider
PROVIDER_PHONE
The phone number of the appointment provider
PROVIDER_WEBSITE
The website of the appointment provider
RESCHEDULE_LINK
A quicklink to reschedule the appointment
RESET_URL
Link to reset a user’s password
RESOURCE_ADDRESS
Address details of your resources.
RESOURCE_EMAIL
Email of your resources.
RESOURCE_PHONE
Phone number of your resources.
RESOURCE_PHOTO
A representative photo of your resources.
RESOURCE_URL
URL associated with resources.
SEGMENTS
A list of all segments’ start and end times on a reservation
SEGMENT_CUSTOMER_END
The end of a segment in the customer timezone
SEGMENT_CUSTOMER_START
The start of a segment in the customer timezone
SEGMENT_END
The end of a segment in the provider timezone
SEGMENT_START
The start of a segment in the provider timezone
START_DATE
The date that your reservation begins, without the time, in provider timezone
START_DATE_AND_TIME
The date and time the appointment starts (YYYY-MM-DD HH:mm:ss) in provider timezone
TIMEZONE
The timezone of the provider in which the appointment is scheduled
USERNAME
User’s user name
USER_FIRST
User’s first name
USER_LAST
User’s last name
VERIFY_LINK
If verifications are enabled, a quicklink that confirms the appointment